Refurbished OnePlus One Smartphones Not Being Sold as New

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one_plus_one_bamboo_screenshot_youtube_2.jpgOnePlus One Smartphones

Oneplus remaining week refuted a couple of person experiences that have been on the corporate’s discussion board. Some users had claimed that the company bought what looked to be refurbished or used One smartphones as new.

Some customers even wondered if the handset used Gorilla Glass 3 protection on its show, as the oneplus One has nonetheless no longer been listed on the Corning Gorilla Glass’ checklist of devices on its website online.

The company responded on its weblog publish with the aid of checklist the 7 significant incidents mentioned via a consumer (discussion board publish now removed) that led them to imagine that theoneplus One devices they got have been already used. The 7 claims included already open retail bins, scratches on the unit, images reportedly taken from the unit’s rear camera, already setup running device, and an extra display protector with the unit which a person concept was once put by means of the previous owner of the handset.

The corporate talked about all the 7 instances giving an explanation as to why it came about. However, in one of the most instances, oneplus remains to be having a look in to the topic. It said, “we have now of course never sold a used or refurbished cellphone labeled as new (or in any other case).”

For example, the company executives someway managed to locate an e-mail on the rear digicam picture already current on a oneplus One handset, and contacted the one who became out to somebody in France. On asking, it was once understood that the person was not a oneplus One consumer however he did click on the picture. Then again, he brought that the picture clicked by means of him used to be now not on a oneplus One handset and he had no idea as to how and when it reached the brand new One smartphone unit.

Refurbished OnePlus One Smartphones Not Being Sold as New, Says Company

After providing an cause of all 7 instances, the agency concluded through reassuring users, “Out of 500,000+ units sold, 7 folks claimed to have used or refurbished units. One of the vital claims have been more large than others. While we take full responsibility for any imaginable mud and/or scratch issues a few these shoppers experienced, the entire devices have been model new. Out of over 500,000 units, a handful perhaps slipped with the aid of high quality keep an eye on and were dispatched out with minor imperfections, however they had been on no account used or refurbished.”

As for the Gorilla Glass 3 issue, oneplus in some other weblog put up revealed a blueprint of the handset that showed TPK as some of the collaborated corporations. TPK notably sources Corning Gorilla Glass display protectors. The weblog submit additionally talked about that no longer all of the smartphones are listed right away on the Gorilla Glass web site. The firm takes time to listing the handsets on its Gorilla Glass 3 gadgets page.

Closing week, Cyanogen announced that global oneplus One software customers in India will receive Cyanogen OTA updates . The observation, whereas no longer clarifying if gadgets sold in India can be eligible, should come as a respite for potential oneplus One smartphone patrons in India who were upset with the news that Cyanogen, as a result of its exclusive partnership with Micromax, will not beef up any other units shipping in India with future updates.