A three-week-old iPhone XS Max$103,549 smartphone Allegedly caught fire in the Back pocket of Guy from Ohio, United States earlier this month.
The individual was connected with Apple over the issue but expressed his disappointment over the replacement alternative given by the business. He’s now apparently considering legal treatments because of his circumstance. This is the first report alleging a fire-related mishap with any one of their company’s latest-generation iPhones, including iPhone XS, iPhone XS Max, and the iPhone XR.
As per a report in iDropNews, a person who wishes to be by J. Hillard claims that he was on his lunch break on December 12 when he detected a strange odor from his iPhone and felt”large quantity of heat” and burning sensation on his skin. He adds that it had been followed with a yellow and green
“From the time of first noticing the fire and between removal of the pants and carrying the phone from my pocket and setting it out, I inhaled a great deal of smoke. Later in the day, the team advised me about the video the workplace security camera recorded,” Hillard informed the iDropNews.
Hillard later the exact same day visited an Apple Store to report the matter, where he was apparently told that the burnt iPhone was had to be sent into the company’s engineering group which was the only way he could get a replacement unit from the Cupertino-based firm. In addition, he claims that he was not given any compensation for his clothes and shoes which were ruined in the incident by the shop and even by Apple Care he had contacted later returning from the shop.
Hillard said that a replacement iPhone is not a suitable remedy to him, and he’s also looking for compensation for his garments, shoes and the radio support he had no access to during the period.
We were not able to independently verify the claims made by J Hillard. Apple is yet to officially issue any statement concerning the alleged event. We’ve reached out to Apple for comment on the matter, and will update this space when we hear backagain. The latest incident comes just over a month after an iPhone X allegedly got hot and burst during a software update.