Online platforms are under pressure in Europe because of their dominance and anti-competitive business practices, which have led to hefty fines handed down to businesses. Privacy and customer concerns also have aggravated the situation.
Seven months following Europe’s Justice Commissioner Vera Jourova advised Facebook and other technology companies to deliver their user terms in line with EU consumer laws, the social media giant has yet to tackle all of her worries, the sources said.
“There is only small progress and this has been going on for a long time,” the sources said.
Jourova had expressed concerns about the firms’ liability and how users are educated about content removal or contract terminations.
Consumer protection governments across the 28-country bloc, which asked the changes this past year, have the power to fine the companies for violating EU rules.
Facebook has previously said it worked with the EU government to amend its provisions and guarantee greater transparency.
Three weeks after being told to revise its terms and conditions, Airbnb has made the necessary changes, the sources said.
“This is fantastic news for consumers who will benefit for instance from transparency on costs, so they can compare offers upfront,” the sources said.
The European Commission had advised Airbnb to say whether an accommodation is offered by a private individual or a specialist, supply details of prices in a clear manner and offer fairer terms to consumers.
Founded in 2008 at San Francisco, Airbnb matches individuals wanting to rent out all or part of their houses to temporary visitors, via a website.