Fair Price Shops on Facebook
Meals supplies and consumer Affairs has change into the first department of the Delhi govt to open a facebook account to address the grievances of customers with ration places of work and honest worth retail outlets. It claims to have acquired over 4,000 queries and complaints considering its launch a month in the past.
People can provide tips, file complaints, add images and videos of any irregularity in honest value stores and ration places of work on the division’s facebook page.
“The aim of the facebook web page is to supply an efficient instrument for 2 approach verbal exchange between the division and lakh of ration card holders and folks of Delhi,” said Secretary-cum-Commissioner food provides and client Affairs S Yadav in New Delhi on Sunday.
Yadav stated that the department has provided data concerning the rates and entitlement of precise meals articles supplied through the division under the general public Distribution gadget on the facebook page.
It also provides information about the activities, new policies and initiatives of the department to the individuals.
Now, Complain About Delhi’s Ration, Fair Price Shops on Facebook
“The division is encouraging people to post videos and photographs on this facebook web page if they to find any irregularity in any ration place of business or the truthful worth retailer. Or if save or administrative center shouldn’t be easy, if there may be any misbehavior or if there’s any demand of unlawful gratification or every other complaint or deficiency that they are looking to convey to the notice of the senior officers of the division,” Yadav stated.
The facebook web page in a brief span of one month has reached out to 52,000 people through the posts of the division and the fan following of the page is at 3,682 thus far, he stated.
Yadav stated that the division has constituted a “Social-Media” team headed by using an Assistant Commissioner to watch the complaints, feedback and queries bought and provide the information to the folks rapidly and unravel their grievances.
The division appealed to the people of town to make most use of this web page. The page is visited by way of the Commissioner and senior officers of the division a few times a day and information and complaints posted on it reaches the involved officer fast.
“Photographs and videos of ration shops and offices discovered closed or dirty, misbehavior or deficiency in service or if anyone demands any illegal gratification for making ration card or for providing any other carrier should be posted on this web page and strict action will probably be taken towards the individuals concerned,” Yadav stated.